Scaling Operations with Planview AdaptiveWork 

Client: Alchemy Tech Group
Industry: IT Advisory, Consulting, and Reseller
Kolme Expert: Kornelia Homewood
Client Contact: Katie Nadler, Vice President of Operations 

About Alchemy Tech Group 

Alchemy Tech Group is a fast-growing, award-winning IT advisory and consulting firm. With over 150 employees and 24 partner awards, Alchemy is known for delivering transformational excellence across IT services and technology solutions. The company provides advisory, consulting, and reseller services to clients looking for innovative and efficient technology strategies. 

As Alchemy scaled its operations, it faced growing pains familiar to many in the professional services space: siloed platforms, fragmented data, and the absence of a single system to manage workflows efficiently. To overcome these challenges and build a strong foundation for future growth, they turned to Kolme Group for expert help with Planview AdaptiveWork implementation and training. 

The Challenge: Disconnected PSA Systems Blocking Growth 

Like many fast-growing professional services firms, Alchemy Tech Group found itself juggling multiple PSA (Professional Services Automation) systems. These disconnected platforms made it hard for teams to access the information they needed to do their jobs effectively. 

“Before working with Kolme Group, our biggest challenge was that we had no single platform to manage all of our PSA processes, procedures, and reporting,” said Katie Nadler, VP of Operations at Alchemy Tech Group. 

As the company grew, these issues became even more pressing. Without a unified platform, reporting was inconsistent, data access was limited, and employees were wasting time switching between tools instead of focusing on delivering value to clients. 

“Our industry is fast-paced, and our business is rapidly growing. In order to keep up with demand and deliver consistent results, this implementation was imperative.” 

The Goal: A Single Source of Truth for Operations 

Alchemy Tech Group’s leadership knew they needed a more efficient and scalable way to manage daily operations, project delivery, and reporting. Their main objective was to provide everyone across the organization with one platform that could support day-to-day work and drive company-wide visibility. 

This meant: 

• Centralizing project and resource management 
• Improving access to real-time, accurate data 
• Empowering teams with a system that matched their pace of innovation 

The team’s vision was clear—they just needed the right partner to make it happen. 

The Solution: Tailored Planview AdaptiveWork Implementation with Kolme Group 

That’s where Kolme Group came in. Alchemy engaged Kolme to lead a full-scale Planview AdaptiveWork implementation, with a focus on aligning the tool to their unique business needs. The lead consultant, Kornelia Homewood, worked closely with Alchemy’s operations team to design and deliver a customized PSA solution. 

“Kolme tailored our implementation to our specific business needs and requirements,” said Katie.
“The team was extremely knowledgeable and gave us expert advice at every step of the way.” 

Because Alchemy and Kolme share similar use cases in the services world, the partnership brought a strong sense of alignment. Kolme’s real-world understanding of PSA challenges helped speed up problem-solving and enable smart, scalable solutions that delivered immediate value. 

“It was rewarding to consult on solutions we ourselves have implemented and learned from,” said Kornelia Homewood of Kolme Group. 

The Results: Operational Efficiency and Long-Term Scalability 

Since completing the implementation with Kolme, Alchemy Tech Group has seen tangible improvements across its operations: 

Operational Efficiency 

Teams now have a centralized platform to manage tasks, projects, and reporting—eliminating confusion and manual work. Everything employees need to succeed is now in one place. 

Real-Time, Accurate Reporting 

With better data access and structure, leadership can make faster and more informed decisions. Reporting is now clear, consistent, and accessible, saving valuable time across the board. 

Scalable Infrastructure 

The PSA solution built by Kolme is future-proof—designed to support Alchemy’s continued growth. As their business scales, their system is ready to adapt and support more users, data, and services. 

Ongoing Optimization 

Kolme Group continues to serve as a trusted partner, providing continuous improvement insights and product education. From system refinements to custom Agile project templates, Kolme ensures Alchemy’s investment keeps delivering value. 

“I constantly use the Kolme team to stay abreast of new capabilities that can be customized for our company,” Katie shared.
“We’ve implemented several improvements based on their recommendations.”

Looking Ahead: Growing with Confidence 

Thanks to their work with Kolme Group, Alchemy Tech Group has transformed how it manages professional services—creating an internal structure that matches their external promise of excellence. 

Their Planview AdaptiveWork system is now a key part of how they operate, scale, and deliver client success. With a streamlined platform and a knowledgeable consulting partner on hand, Alchemy is well-positioned to lead in an industry where speed, accuracy, and operational control are non-negotiable. 

Key Takeaways 

• Company: Alchemy Tech Group – IT consulting and advisory firm with 150+ employees 
• Challenge: Siloed PSA tools and inconsistent reporting slowed operations 
• Solution: Kolme Group delivered a customized Planview AdaptiveWork implementation 
• Results: 
  • Centralized system for PSA operations 
  • Improved reporting accuracy and real-time insights 
  • Increased operational efficiency across teams 
  • Ongoing value through training, education, and new feature adoption 

Ready to Optimize Your PSA Systems? 

Disconnected tools, delayed reporting, and growth pains don’t have to hold your business back. With Kolme Group’s AdaptiveWork experts at your side, you’ll gain more than a new system—you’ll gain a partner who understands your challenges and knows how to turn them into opportunities.

From hands-on consulting to customized training, we help you centralize operations, unlock real-time insights, and build a scalable foundation for long-term success.

Don’t just manage growth—accelerate it.
Contact Kolme Group today and let’s streamline your operations for the future.