Let the experts manage your

Planview AdaptiveWork instance

With Kolme Group’s AdaptiveWork Administrator as a Service (AaaS), you can be assured that you have experts looking after your AdaptiveWork investment.  

Our support packages allow you to engage a AdaptiveWork expert to support your instance. Tasks include;   

• Respond to user questions and issues 
• Manage any AdaptiveWork system issues 
• Provide end user assistance and ad-hoc training 
• Implement minor configurations and enhancements such as reports, view configurations and new fields 
• Monitor system performance 
• Liaise with Planview support for product issues 

Support can be scaled to your needs, with packages for 25%, 50%, or a dedicated support resource for 6 months, 12 months or longer.  

Deliverables

• 25%, 50% or dedicated support headcount to manage your instance
• Integration with your AdaptiveWork instance for ticket management
• Quarterly health checks

Downloads

Learn more about our AdaptiveWork Administrator as a Service (AaaS) by downloading our PDF here