Kolme AdaptiveWork Services

AdaptiveWork Admin Services 

Let the experts manage your AdaptiveWork instance

With Kolme Group’s Clarizen Administrator as a Service (AaaS), you can be assured that you have experts looking after your AdaptiveWork investment.  

Our support packages allow you to engage a AdaptiveWork expert to support your instance. Tasks include;   

  • Respond to user questions and issues 
  • Manage any AdaptiveWork system issues 
  • Provide end user assistance and ad-hoc training 
  • Implement minor configurations and enhancements such as reports, view configurations and new fields 
  • Monitor system performance 
  • Liaise with Planview support for product issues 

Support can be scaled to your needs, with packages for 25%, 50%, or a dedicated support resource for 6 months, 12 months or longer.  

 

Deliverables

  • 25%, 50% or dedicated support headcount to manage your instance
  • Integration with your AdaptiveWork instance for ticket management
  • Quarterly health checks

 

Downloads

Learn more about our Clarizen Administrator as a Service (AaaS) by downloading our PDF here

All AdaptiveWork services

Quickstart + Licensing (PMO)

Quickstart + Licensing for Professional Services Automation (PSA)

PMO Best Practices for PPM

AdaptiveWork Check-up

AdaptiveWork Admin Services

AdaptiveWork Technical Account Manager (TAM)

Adoption Pathway Change Management

Packaged Advisory Services

Book your AdaptiveWork consult

Our AdaptiveWork experts will answer your questions and speak more in-depth about your current companies needs and how we can help. A team member will be in touch with you shortly! Typically, within 24 business hours.